Growthpreneurs by Shanee Moret

ChatGPT for Business Owners and Creators (Part 1)

January 12, 2023 Shanee Moret Episode 117
Growthpreneurs by Shanee Moret
ChatGPT for Business Owners and Creators (Part 1)
Show Notes Transcript

In this live conversation, we talk about ChatGPT.  To register for the free LIVE ChatGPT webinar, click here because we are almost at capacity

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ChatGPT podcast

[00:00:00] So my name is Shanee Moret. We're gonna be talking about how you may be using chat g p t in whatever it is that you do or in your business today, and we're gonna learn from each other. Um, so raise your hand, come to the stage and we're gonna really answer two questions. So the first question's gonna be, have you started to, have you ever used chat, g p t, and the, and the second question is, how are you going to use chat g p t to accelerate the results at whatever it is that you do?

So, raise your hand if you wanna share your perspective. The way that you raise your hand is you click on the bottom right below, uh, somewhere and let's get to it here. So David, I'm gonna bring you up. So, hey David, what's up? . Hey Shane, how are you? Um, hey, [00:01:00] it's . Yeah, I've been u uh, Shana, sorry. I've been using, uh, chat, chat G B T probably now for about a month, a month and a half.

And, um, am pleasantly surprised because I have to do a lot of technical, uh, writing in the professional fields for accountants, CPAs, and attorneys, and a lot of, um, copy, uh, people just can't write on a technical level, and it's very frustrating to try to find the right people. So it's surprising. It's absolutely, it more than surprised me.

It blew me away how it actually was able to write a professional dialogue, um, for me that I went in, I did edit it. I didn't have to, but I did edit it because. , um, of concerns of, you know, Google showing it as a robot writing text. So we did do some edits to it, [00:02:00] but it's, it's, uh, fantastic. I mean, you do have to, there is a system to learn right now, um, uh, which is break it up into sections.

So if you wanna write, let's say about why you need an accountant, um, you know, you could, if you put that in, you'd probably come up with about 250 words. And then, so what you want to do is take a look at what CH G B t, uh, does G B T does, and, um, take that section and then break it out further and ask questions on it.

And you could come up with easily a 1500 word, uh, blog and you're talking about in 30 minutes or less. Um, there is a ho high, a lot of high volume, which means certain times of day it's not always accessible at. it, it, uh, doesn't let you in because there's so much going on. So you should try to get in late at night, early in the morning to best, uh, [00:03:00] work with it.

And I did hear now that there's a major update coming, which is gonna give it even, I mean, they're talking about six sixfold or even more, a massive amount of intelligence to even up the scale. Much more. So, yes, if you, so let me, let me elaborate. Let me elaborate on that point. Yeah. So, um, there was a post yesterday by Alex Hermo on his Instagram and it, and it showed, like, it shows this little dot, I'll put it in the comments in this event, but it shows like, uh, this little dot, which is G P T three, and then a huge circle, which is G P T four.

And it says, This is a frightening visual for me. The the amount of data chat G P T three was trained on. The second is what chat G P T four is trained on. They're already doing demos. It can write a 60,000 word book from a single prompt. The only question I've had about AI [00:04:00] comes down to one thing, speed.

How fast will it learn? And from the looks of it, very fast. And if you really want reason for concern, its ability to learn itself is trainable, meaning it will learn faster and faster. Buckle up. Ps. My fear isn't around G P T four, but g p t 40. So that goes off of what you're saying right now. It can, it has like a certain limit, right?

Like you have to break things up and stuff like that. But apparently G P T four, like it says here, can write a 60,000 word book in a couple minutes based off of one question. . So, so I'll end with this if you haven't gone out and used it or tried it or experimented with it. I, I, I, I don't see how this is not gonna be the future, uh, of, uh, integrated into, um, what we do on the social media platforms or people that do blogging, people [00:05:00] that do research papers.

I, I, it's just almost inevitable that this will, you know, become the standard for what we do. Um, right or wrong, whether you agree or not, philosophically or not, so I, I would tell you just, you know, even if you don't want to use it, look at it. Mm-hmm. try it and, and then at least you know what's there and what's coming.

Yeah, for sure. So, for anyone in the audience who has not used chat, GBT three put. Uh, heart in the audience if you still have not used it, cuz I wanna see, all right, so there's many people that have not used it. So what you're gonna do is you're gonna, um, go to, I'll put the link in the event right now where you could go and then it's basically you start using it like Google, where you start asking questions, but you could ask it, you know, give me, uh, 25 video ideas for a [00:06:00] business coach, right?

And it will spit out those 25 ideas in three seconds or less. , right? You could ask it so many things. There are fitness trainers that are asking it to develop meal plans. Give me a 21 day meal plan, uh, you know, based it on chicken, fish and this, and give me the recipes for each of the meals, and it spits it out in one minute.

Obviously, this, uh, is scaring a lot of people in the sense that, you know, uh, if you're a copywriter, a lot of jobs potentially will be replaced. But again, like for me, I saw this quote the other day. It says, you won't be replaced by ai. You'll be replaced by a human that knows how to use ai. , right? And so someone still has to come up with the ideas and there's just a tremendous amount of opportunity right now for you to, whoever's listening in the audience, be a leader at whatever it is that you do [00:07:00] and train other people on how to use, uh, Chad g p t.

Like for me, I'm gonna be leading the way in terms of like the business coaches and the mindset and all of that. Um, the content strategist, like we're building stuff so that it's easier so that you kind of know what questions to ask it, because that's the main thing. You've gotta know what to ask it, uh, to get the result that you want.

And so I'll put the link in the event right now and start playing with it. It will blow your mind. Uh, if, if your mind was blown the first like, minute of using this, put a heart in the audience. I wanna. put a heart in the audience. Yeah. So there's a lot of hearts coming up. And so yeah, let's talk about it.

So Baal, uh, how are you using it in your business?

Hey, good, good to see you all here. So I've used it in different type of projects I'm using in, uh, server platform. Uh, I'm building it for [00:08:00] UAE website to build servers. And I even used it to write a quote for me, and it did write, it solved the problem. It it tried, it written the code for me and, and the problem solved.

So it's, it's, it's amazing. I, I don't see anything that why it's not the future y it definitely is. Uh, all right. So thanks for sharing Chase. How are you using it in your business? Oh, I would love to use it one day to build up my sales chain, but, uh, until that day comes, I think right now it's like one of those I adapt.

One of those, like, you have to adapt to this new, uh, to this new wave of technology. Uh, whether, if it's building your blog post, using it for content, helping you, uh, for topics just across the board. I think overall, uh, if you're, you know, the way I'm using, it's really to brainstorm more ideas. So in order for me to access being more in the state of flow, because I think as business owners, what [00:09:00] we always try to focus on is like, how much work can we get done every single day by optimizing our efficiency?

And for my, and for me, I'm noticing it's optimizing my efficiency by, uh, giving me the ideas that I need to talk about that's relevant in the times that we're in. Uh, right. We just finished an audio with, uh, aunt, I don't know if she's here, but a lot of the topics, right, we talk about, I, it's easy to pull out the topics to talk about.

It's like, think about it, chane. It's like, imagine if you're directing a movie, right? Mm-hmm. , the script is written by someone, right? And the actors go there to act. It's not like the actors wrote the script. that is chat g p t for us right now. It's creating the script for us to write, uh, for us to go ahead and sell.

Yeah, for sure. And a lot of these things are visual, so I'm probably gonna do like a free masterclass training on this. If you're interested, just message me, masterclass and I'll send you the link. But I put into chat, chat, G P T I said, please give me 25 ways. A small business owner can use chat g p T to create content [00:10:00] on social media to attract clients.

And for those of you that have still not used it, uh, I put the link in in the event so it's already there so you could start playing with it during the room. Here are the bullet points that I gave me. First. Generating product descriptions and captions for social media. Creating an engaging, informative blog post, writing scripts for promotional videos, generating social media, post ideas and content calendars, answering f frequently asked questions about the business, creating customer testimonials and reviews, creating a chatbot for customer service, generating email marketing campaigns, writing captions for Instagram and Facebook stories, creating social media.

Add a copy, writing how two guides and tutorials, generating content for a business's website, creating Twitter and LinkedIn, post writing, s e o, optimized content, generating content for an online course or webinar. Writing product reviews, creating infographics and other visual content, [00:11:00] generating content for a podcast writing ebook or white paper, creating Instagram and Facebook polls, writing case studies, generating content for a newsletter, writing scripts for live streams or vlogs, creating content for a YouTube channel.

And those are just like the first that it gave me. I could be like, give me another a hundred and it will do it. So, but again, it, it comes down to your ability to know what you need and whether you're a true expert in what it is that you do. So this is the real danger, and this is where the experts will be separated from people that really don't know their market, is that if you don't know what you don't know, you're gonna take what it spits out at you and you're gonna copy and paste and you're gonna think that it's right.

But if you're a true expert, you'll be able to kind of delineate between what's right and what's not so right. Um, so that you don't tarnish your own reputation and brand. Uh, so, uh, Heather, how are you using it? Have you used it? How long and, um, [00:12:00] you know, how are you using it in your business so far? Yeah.

Uh, I actually have just been using it for maybe a, a week, I wanna say. And how I've been using it has been pretty incredible be, but I don't really see a difference from, so far from chat, G P T and a Google search because like on chat, G P T I put, write me 15 posts on how couples can better their relationships.

And so all of that came up and very, very generic, very standard. I went to Google, did the same thing, and actually got, uh, more in. Uh, tutorials and, and different things like that on how to improve relationships. So I think it's, it's gonna be really great for coaches and, and business owners when you are stumped for ideas on [00:13:00] content.

And I think that'll help to keep the, uh, emotions out of that part of the business because that can be frustrating coming up with new content every day. So I think that that will help, uh, on that side. But I do, like you said, we need to bring our own uniqueness to it. We need to bring our personality and we need to bring our experience and we need to bring our, our story, uh, to what, what it is that we post and how it is that we're sharing.

So who on stage wants to chime in? Because like for me, it's completely different than Google. Sure.

Go ahead. Go ahead. Okay. Hello, . It's good to be on the CH stage and talk about, uh, chat G P T because it's everywhere. And at this point, um, artificial intelligence is, um, we are at the [00:14:00] risk of misusing it if we don't understand it, and we're at the risk of being passed by if we don't embrace it. So, isn't that interesting?

Right. Um, I would say of course chat, G P T is not where Google is in terms of having the visuals, having the images, videos, news, and all of that kind of interface. And in fact, right now, I really wanted to give you data, like show you exactly what I used to chat G B T for recently, but due to the high demand on their system.

Well, first just, they, just first off, do you, do you think that using it is like Google. and, and no, and I don't think it's meant to because this is an open language model and it's meant to be used as an assistant, like talk with you as, as a chatbot. Okay. Then it's meant to be very natural then. Okay. And then second, how have you started using it in the business?

That's what I'm saying. I would've loved to give you like actual these, this is what, [00:15:00] this is my history. Um, but their conversations are, are temporarily unavailable because of the high demand, which is a really good thing. Um, but I do know that Shankar, c e o, um, was speaking with one of our web devs about a coding problem and they were actually able to solve it with chat G P T.

And I think there was another gentleman on the stage who also, um, used it for the same thing. I would love to learn more about how to use it with predictive analytics and decision making, predicting the likelihood of customer, um, you know, with decision they would make or their likelihood to purchase something on products and retail, different things like that.

Because I think it will help with ads and. marketing use. Um, I like using it for, uh, generating ideas for content because we are a healthcare marketing agency, so it is very useful in that way. I think it definitely cuts down the time, um, for delivery for a lot of our content and creative creatives that are on our team.[00:16:00]

Um, yeah, I think those are in a nutshell, some of the, the ways that we've been using it, but I do see so much potential for other ways. Awesome. So if you're in the room, the only way that your network will be able to join the conversation and to listen in, we have over 300 and something people right now.

This is amazing. Is for you to share it, for you to share the room, click the three dots at the top of the event, and then, uh, click the event and then share. I wanna thank the 14 people who have already shared it. Mo and Joey Marie, I see you, uh, Mahindra. Uh, and others. And, um, for those of you who, who haven't shared it, you're being greedy.

Greed, right? So, uh, share it so other people can join. Also, I'm gonna be doing a visual masterclass on this kind of like a, you know, this is hard to, this is hard to do, kind of imagine if you can't see it. So if you wanna join the [00:17:00] masterclass where we're gonna have all the walkthrough and visuals message me, masterclass, about 50 of you have already done so, so it's gonna be an amazing experience.

And Julie, I see you're in PR communications. It's actually funny cuz one of the most viral videos that I've seen about chat, G B T was someone in marketing who is in pr and she had it do press releases and she's just like, and they were really good. So Julie, how, how, how are you using it in your business?

Um, can you hear me? Yes. Um, yeah, you know, I, I think the reality is, is that, uh, it is helpful. So it goes for that. But I, uh, I think it's more about, you know, I'm an expert in, in what I do, but it, it helps me with research. I think that's what it is, right? Like, there's no lack of content that's out there, but you know what, what's, uh, you know, I can't come up with all the ideas, right?

So it helps me to come up with a [00:18:00] variety of angles, um, and then try to figure out, well, which is the right one that would really work. So, you know, I think it is helpful. It is the future. You'd be naive to think that it's not, but rather than be afraid of it, I, I think it's more, I use it as a way to support, support me, if that makes sense.

Yeah, for sure. Um, are there people in PR that you've seen kind of become afraid of it? Uh, there's definitely, I mean, I. I know, speaking to some of my former colleagues and, and people in the industry, I mean, you know, it's like when social media first came around, it's like digital marketing. It's like, you know, there's that initial concern.

But, um, I think the way I approach it, the way I approach those things was like, Hey, it's just another channel, you know, deal with it. Um, and so with this, I think, Hey, this is just another tool in the toolbox. Use it, be aware of it, [00:19:00] um, you know, and, uh, use it how you see fit, right? So I don't see it as a bad thing.

I think if anything, it just gives you more ideas. Yeah. I love it. And I was in a Twitter spaces yesterday where they were talking about all this, like I, I'm talking about. Extreme experts in this stuff. So I'm gonna actually have two of them next week. I'm gonna be interviewing each of them, and they're gonna kind of be, uh, talking about how to, one of them is an expert in actually using it for business and, and to build businesses with it.

The other one is, um, leading in India, kind of like this whole mission where, um, they're actually upskilling students. So they have over a million students that are being upskilled to use ai, uh, because that's gonna be a huge differentiator. Again, going back to the quote, you won't be replaced by ai, you'll be replaced by a human that knows how to leverage [00:20:00] ai and so upskill.

fu these students in school for our future generations is imperative. And he was explaining how like it's not, oh, we should be doing it in the future, it we're already too late. Right? So they need to start implementing this type of stuff in schools now for children to know how to leverage it. So I'm gonna have him on as well.

So be uh, on the lookout for those interviews. Patrick, what's up? I know that you're a leader and um, you do some coaching and organizations. How, what was your first impression of chat G B T and how are you using it in your business? Hey, can you hear me? Yes. Um, I was blown away. So I've been using it for maybe about three weeks.

And, um, you know, I think one of the comments that was made earlier is if, if you don't know your content and just use this, you're gonna get, you're gonna get found out. Cuz some of the things haven't been completely accurate, [00:21:00] but where I've. Where I have found it helpful is it just simplifies a, a lot of things.

So for me, I did a post a few days ago on what was called the hedonic treadmill, and it, it, I asked it two different questions and I'm not really sure, you know, I'm driving right now, but what those were, but it provided such a concise explanation of what the treadmill was. And then the next one I asked was how to overcome it.

And it gave me five different, um, strategies to how to overcome, um, the hedonic treadmill as a, as a person. And they were spot on. It was just so easy. So do you think that, uh, some, have you seen, like in the space, in the healthcare space, I mean, they're a little bit slowed to move, but have you seen that these organizations know about it?

And how do you think it can apply to healthcare? Um, I don't even know if they're, if they're onto it yet, but I, I mean, I. , [00:22:00] I'm still figuring out myself, but I know that it's where I'm gonna invest a lot of time trying to understand this because I think there's so much potential here. There's, there's actually an open language model.

Um, there's an AI application that is, it's through open ai, uh, for healthcare. And I'll try to find that and put it in the, oh, I love that. Put the link in. I think that it's going to be revolutionary and it's definitely what they need. Yeah. And if anyone discovery, uh, if anyone in the audience knows, like an expert engineer, anyone that's behind any of these softwares in AI that you could refer for me to interview, then just do so and we'll schedule it because I wanna get, um, some of these big, big players on these interviews so everyone can benefit, uh, the two that we already have in.

In line are gonna be mind blowing interviews, but if you don't anybody else, just refer them. [00:23:00] Um, so t so with, sorry, uh, Frank, one second. Teresa. What's up? Hi sne. How are you doing? Good, how are you? Good. Um, I've been using chat g p t quite a bit and, um, as a writer, to tell you the truth, I felt threatened by it at first until I realized you'd better still know how to write, you'd better know your subject and you still have to do your homework.

It's like anything else, do your homework, you do your fact checking. Um, and it can be a very good tool for, uh, to allow you to, excuse me, remain prolific and, um, to it, it is a good idea generator. It's like, it is a, a very good tool, but it is a tool that you need to work with, become familiar with. and it does not replace you, but it's like having a writing assistant with you.

Um, and I, [00:24:00] I really, I strongly recommend it. Do you think it will replace average writers? I think it will make average writers better because you, like I said, you have to do your homework. If you just depend on chat g p t entirely and you put stuff out there, you're going to run into some problems.

Eventually something's going to be repeated, uh, because there are times when it has, uh, produced a statement and then it further down in the article produced a statement that's ac basically the same thing, just reworded. And that's why you have to actually know what you're doing to do the, the four or five layers of proof reading.

I'm, I'm trained as a professional proof reader, so you have to know what you're doing, but it is an incredible tool. for you to, uh, to use for so many different kinds of writing and communicating. Um, I, and I think that if [00:25:00] you, I do believe that if you do not make sure that you know how to use, you know, I'm not, not saying that chat g p t is the only thing, but if you don't learn how to use tools like this, it, it will put you at a disadvantage.

Now, some people are naturally incredibly prolific, like the writer Nora Roberts, she's like a writing machine, but most people are not Nora Roberts, you know, most people are not at that level, but they have a lot of information to share. And this tool allows you to share that information at a much faster rate, at a much more competent rate.

So that, that's all I had to say, but Awesome. Uh, you know, I, I, I'd push back a little bit. I'd say that it will replace average writers and it will make good writers great, great writers, excellent. Um, but by the way, chat, G p T is not great on grammar, I've noticed. So make sure you're checking your grammar if you are going to use them for idea.

Uh, post ideas. [00:26:00] Can I just add that I, I agree, Shana, that average writers will be replaced not by chat G p T, but better writers who can be outsourced for just honestly cheaper labor who know what they're doing and can be more efficient and can give you the deliverables in half the time that an average writer would do.

Um, I think there's a huge potential there overseas for those that can access. It's actually not accessible in every country. Um, Venezuela, for example, but I do think that that will be leveraged because it is worldwide, it's super accessible. There is no cost right now. I know that they, that will change.

And right now we're all in the preview because they're collecting data. They need to run analytics and, and make changes in those, in the program. . But I absolutely think that there are going to be people who will, um, as everyone has said on this platform, be, be found out, and they will be replaced by those who can just do it better.

And eventually, um, chat, G p T and other AI might get to [00:27:00] the point where it, it can replace actual people. T All right. Gail, how have you been using it in your business and for how long? I have been using it. Hi everybody. I've been using it for about four weeks and I haven't actually put anything out. I've just been trying to see what it can and can't do.

But I find it so much better than Google. But you need to niche down in what you're asking it to tell you. So for example, one of the things I said to it was, tell me what it, what people would object, what objections people would have to a consultancy. and how to handle those objections or the top 10 challenges to improve employee engagement and how to fix them.

So I find if you niche down, it works so much better. I also think that if you're not a good writer, it is gonna make you look super fantabulous, but if you can't defend your writing, you're gonna get caught out, is what I've found. I haven't had any issues with grammar or anything, [00:28:00] but then I'm a writer myself, so I tend to check that.

I take what it tells me and I put my own style on it. Personally, it's the best thing for me since Slice Bread, just saying. But that's just me. I love it. And, and for those of you in the audience, if you want to come to a masterclass where we're gonna go through all of this, like on a screen and show examples and, and give you like prompts that you could put into chat, g p t, then just message me, masterclass and we'll send you the link.

Uh, Frank, what do you do? How long have you been using this and uh, how have you been using chat g p T in your business? Sure. So I'm actually a data scientist, an AI engineer. So I was very skeptical when I heard the hype. And you know what, this thing live up to the hype. So I've started using it since early December and I've been blown away with how good it is.

So I, I currently don't have kind of a, a, I wanna start a side hustle. So one of the things that I asked it actually on New Year's Day [00:29:00] was, um, you, how do I create a SaaS business? And it kind of gave me a list of things and I was like, wow, that's interesting. So I was thinking about, I have this internal, not internal, but like this thing I have that helps me write blog posts, right?

And helps me kind of source content from one place to another. And I basically asked it, how would I convert that into, uh, from one language that's already in to another? And it basically walked me through the steps. It was like having like a buddy, like a, like a. Like a, a very smart and patient mentor, so I could ask it dumb questions and I didn't feel bad about asking, but if you have good talent, this is gonna make you great.

If you kinda learn how to use it, if you're not good, it'll make you, you'll probably end up doing more damage than good. Harm than good.

Yeah. And, and, and for those of you who don't know, the, the CEO of Chad g p t, like he's been interviewed or of [00:30:00] open ai, he's been in interviewed various times and like one of the things that always comes up in his interview is, which will kind of discuss when I have some of these heavy hitters on, uh, being interviewed is universal basic income because he just, um, pre predicts that many people will be replaced by what they will be coming out with.

All right. Uh, Batu, am I saying your name right? Batu. Hi everybody. Yes. Uh, it's . Okay. Um, so, um, I live in Saudi Arabia and I've only found out about chat G G B T around, uh, last week. And honestly speaking, um, I was blown away, but I have a small concern, um, in terms of not repeating the same ideas, like I know it's gonna be able to generate a lot of content, whether it's on social media or, uh, [00:31:00] creating articles for press releases, uh, any kind of content.

How is it possible to avoid, uh, repeating that content, uh, from one country to another, to the same industry? Because, um, like, uh, I'm at the moment in motorsports, um, and I know like if I use the same content as la let's say the Grand Prix in Las Vegas, Um, , it, it, it's gonna kind of show because we're all on the, in the same circle.

Does that make sense? That's the only question I have is how to avoid repeating content from somebody else's. Sally, you wanna answer that? I saw you on mic actually. Yes, but I, it's also to make a contribution on my concerns. This is super exciting and at the same time, well, are, are you gonna answer the question directly before we move to another thing?[00:32:00]

Sorry, I have no answer to her question. Okay. So just one second because we gotta an Yeah, I, and I think I do too. I think it's supposedly supposed to learn from your previous chat history and it's not supposed to like plagiarize things that have already been done. I may be wrong. Shankar. Is that right?

Yeah, that's a great question. And that's absolutely right. You can basically, Uh, tell chat, g p t. Um, this is not what I had in mind. Can you use, uh, more humorous tone or can you bring in a little bit? Can you stress that point a little bit more? Can you apply what you said to the, uh, Saudi Arabian market?

Um, there is just, I think it is so smart that we sometimes forget the things we can ask it to do. So the best way to think of it is a person I saw that recently, uh, somewhere, and it's like a person who has read [00:33:00] every possible book there is, and you can just ask it, whatever, and be playful with it and see what comes.

Yeah. And it's supposed to learn the style of like, answer you like and the writing as well. That's why they have like your whole data history. So, um, you know, I know like university students are using it and they will literally say, you know, please write me an essay in the style of blah, blah, blah about art and whatever.

And please make sure that it is not plagiarized in any way whatsoever. It is an original piece and it will like spit out that. So it's not like Google where it's gonna give everyone the same answer. Does that make sense? Uh, yeah. So you guys are saying that it's, uh, more customized than actual Google? Uh, [00:34:00] I, I can see a lot of similarities between it and Google and, and, uh, , but I tried to play around with it, but I, I still think I need to other, like, have a, a bit of a class and, uh, studied it bit more to be, uh, better at it.

But, uh, it's just, this was one of my concerns, uh, because each industry has its own competitors and you just don't wanna show that you are stealing somebody else's idea, even if it's by accident. Um, so yeah, that answers my question. Thank you guys so much. Yeah. And like I said, if you're interested in coming to masterclass, just message me masterclass and we'll send you back the link.

Hundreds of you have already done so, so I, I think it is, it's easier because you could see things on screen, you could see examples and you'll, you'll kind of see what Shankar just said of how to push it. You don't wanna go with the first thing that it gives you, you, the, the limit of cha e [00:35:00] p t in my opinion, is the human.

right? So if you're a real strategist, like if you know what questions to ask it, you're already at a huge advantage. But someone that doesn't really know their market or their industry and isn't really a critical thinker or a strategist is, is just gonna ask it basic questions. And because of that, it's just gonna give it those basic generic responses.

So, um, again, going back to the quote that I've been mentioning, you won't be replaced by ai, you'll be replaced by human that knows how to use it better than you. So, um, yeah, go ahead. I wanna say something to that. Um, I was very, uh, my first reaction was a very defensive one. I was like, whoa, this is really going to get the marketing industry in trouble, the content creation industry in trouble.

And then I, when I looked at the potential of it, I quickly changed my mind and I said, okay, this is a tool [00:36:00] that anyone who. Mrs. Learning it, using it as often as we use, uh, like this is, to me, this is the same, like, okay, we used to have, uh, mechanical typewriters and then computers came, and anyone who decided to refuse embracing computers for a long time, they really were, were in a bad situation.

But I, I saw a post this morning. Um, it was, it's a LinkedIn content creator who, to my, well, no longer surprised, but to a lot of people's surprise, he, he gave out a tutorial on Chati pt and I, I told him, this is a great resource and uh, I love how you don't see this as a threat, but you turn it into an opportunity.

And he said, yeah, I am convinced that anyone who is dedicated to continuously provide value will do that even better. [00:37:00] Mastering this ai. And then he said something that is, was really like eye-opening to me. He said, Canva has been around for 10 years and yet you still see bad design everywhere. Why is that?

Right? It's because of people's resistance. And I am the first one to be, uh, of that because my team kept pushing for Canva and I was like, no, this is done in Adobe and I don't don't want to use cookie cutter Canva. So, and, and, and then finally they were able to push through and I allow them to use Canva and the work is quicker and better.

Right. So I think that is, that was a great an analogy for, for the situation we are in right now here with chat G P T. Yeah. And I, I don't think it's even. Just the resistance. Again, the highest value is really the idea. And, you know, you could have the tools to design [00:38:00] something, but if you don't have the idea and the strategy, then what are you gonna design?

Right? And this is where, when you're, this is where the people with the ideas and the strategies and the vision will win because now you have things that are faster than humans. Like you have this software that's faster than a human that can bring that creation to life. Um, and it won't complain in the process.

So it just, it is what it is. Um, Sally, what's up? I just wanna, uh, yeah, sorry. After Sally . After Sally. Sally, what's up? Thanks. Thanks. Uh, it's great having this conversation and. I think I'll restarted my question. Cause church dp, DPT just answered . I've been a bit concerned with inclusivity. How do we raise awareness?

How do we sort of work on the phobia that's within our government, our schools, it's, it's sort of the world is coming to an [00:39:00] end. That's how some of us are behaving in change is inevitable. And I like the previous, um, person who commented on Canva and so many other solutions that are out there at our disposal, but we don't use them.

So it gets to a point where maybe some of us can't be helped , but I think it'll be nice to keep on having these conversations until we get more people on board. Thank you. Yeah, that's, you know, this is a reason why I host these type of conversations. I don't like to gate keep anything. Um, there are people that, because of this conversation, will now be able to, number one, know chat G B T exists.

Number two, maybe start playing with it until we have the, the masterclass. Again, if you wanna go, just message me, masterclass and we'll send you out the link today. Um, Marie, what's up? Yes, uh, I have couple of, um, answers here for a couple of things. That was that first for BAT tool, um, uh, understanding. So understanding everything.

AI at the [00:40:00] core, we have to remember that it's data. So, so it's the data that's out there, it's the data that's being trained and it's the more we feed data and the more we train that data, the more customized answer we will. . So just understanding that layer. Um, and of course like when you go from one country where there is a lot of people using it, feeding it, training it, you're gonna get more, uh, customized answers versus probably like, you know, not a lot of people in the Middle East probably now still know about it, or I'm not sure if it wor if it works.

I kind of gave it tricky questions and there's a lot of questions I know that are being banned to even response to. So, uh, to get off that topic, remember that the more you, the more questions you ask, the more specific you are, the more. The more answers you will get for the second thing, everything that is automated, someone said yes.

The US is probably, in terms of automation, is not as advanced as other countries, but, uh, we, we want to remember that there is [00:41:00] always a value in the human being. So everything services, I can make my own coffee at home and it will cost me nothing, probably a couple dollars, but I still go to Starbucks. I still like the experience of getting my cup of coffee with my name, with the shout out, with the person smiles.

There is the experience that I get from a human being that is out there that nothing will replace it. I can also go to the robot at the airport and just, you know, because I'm in a hurry and I want my coffee just before I go to the airplane. And yes, I, I don't have time to wait in the queue and I really appreciate that.

Like one minute coffee, but it will never replace. The, the relationship, the experience, um, especially in services. So, uh, I am not afraid of who disagrees with that.

Does anyone disagree with that? Yeah, I kind of do too. [00:42:00] Chase, elaborate. Don't be wrong. I'm in the people business. So it kind of kind counterintuitive for me to say. So I kind like what I'm saying here. But at the end of the day, like if you could, as far as like if we're looking at a business and we're seeing the amount of expenses that it could cut down by automating, and on top of that it actually doing the job better than a Cuban, then what are most, what's gonna happen with a lot of these businesses?

They're gonna move in that direction. Salesforce laid off thousands of people. The last, in the past, what, 12 months? The, the SaaS industry alone has laid off what? Over tens of thousands of people. So I, I, I do think at the end of the day, companies are gonna look at their bottom line. They're gonna be like, oh, well, you know, uh, for example, Salesforce, 50% of their sales team was responsible for the revenue.

So if they could have that fully automated, do you think they would give it a shot? Absolutely. But I think as far as like the customer service side that you're pertaining to from like Starbucks, don't get me wrong, I like going to Starbucks. I like getting it people to say my name, but why can't we have a robot doing the same thing?

Because it's already happening in restaurants. [00:43:00] So let me just give you a very simple example. The other day I was, I went to a call thinking about buying something, right? I, I'm already pre-sold and I told them all I wanted to know. Like I told the guy, I said, I'm just here to find out what's the difference between this package and this package.

I had one question. It was the human's limitation to understand that if he just gave me that information, right, that I like that call could have been five minutes. He's like, oh yeah, I'll answer your question, but first I have to go through this entire presentation. because that's what he's trained to do and that's what he feels comfortable doing.

So he proceeded to waste about 27 minutes of my time, and I was just being polite, right? Until he finally answered my question, which was at the end of his slides, once I got the answer, I was like, okay, where can I pay? Right. He didn't take the payment. [00:44:00] He proceeded to tell me, oh, I'll email you after.

Right. He sounds new. Yeah. But, but the point is, is that like in that situa and, and that's not just that business in so many situations, like when AI can be trained on millions and millions and millions, tens of millions of sales conversations that are happening, it could pick up like, oh, all she wants to know is a difference, and she just wants to pay.

I could have gotten what I wanted in probably four or five minutes and. , it took him about 12 hours because he didn't message me immediately after the conversation. He messaged me a few hours after, and then by that time I was busy, right? So then I paid a few hours after that. But that inefficiency is the human is the limit in that conversation.

And so like there are people that are actually theorizing that when eventually, maybe when you're talking to customer service, like, I know Alex for [00:45:00] Mozy said this in his video. You're like, are you a human or are you a bot? And they're like, oh, I'm an ai. And you're like, Ugh, thank God. Because I could actually get my question answered, right?

And so, you know, there's very, I think that sometimes, like as humans, our ego. Our ego is our downfall. Like we really believe that we can't be replaced. And, and one of the things that Open AI has is something called Valley or Valet or whatever, where basically it could take three, three seconds of your voice and recreate your whole entire voice in audio.

Yes, absolutely. I, I do see your point and Jay's point, and I completely agree that, uh, in so, in so many ways, uh, we don't wanna, even when you're on a, on a, on a phone call and you're trying to reach someone and it never happens after two, three hours and especially in everything, uh, honestly, to be like upfront, everything government related right now, I think they could take huge benefit of, uh, uh, AI [00:46:00] to facilitate, uh, a lot of their, um, very slow process.

Uh, I just want to highlight that. relationships and, and the importance of creating close relationships with, with your clients is not, I don't think it's gonna ever go away, and we should really still believe that we need to create those relationships and maintain them and, and, and, and see value and that, and, and, you know, a robot can never really replace, uh, you talking to someone in person and making that handshake and, you know, building that trust and that, you know, there's still a great value in that.

I, I hope you are right, Marie, but, um, you know, I, I find myself sometimes like I want to support local business and then when it gets super busy, I do order from Amazon because they have like the quicker delivery I find myself saying. I, I don't want to [00:47:00] support these self-serve registers because I want the cashier to have their job.

And then when I am busy and time is, uh, short, I, I do go to the self checkout. So, uh, unfortunately, humans have this way of like, not liking resistance and going for the fastest and easiest way. So, uh, it's gonna be interesting to see where it goes. To be honest, I, again, I'm, I'm split like, my, my heart hopes that that stays true, but then my rational observation of, of how things go is, is not so optimistic in that sense.

You know, home Depot, home Depot did a little. experiment with, uh, a very, it was a very simple situation. So, you know how at the end of the Home Depot thing they say like, do you want to buy like the membership or the insurance? Like, sometimes they ask you that, [00:48:00] right? So, um, they, in their self checkout, what they started to do is like, no matter what, if the, if they're buying gum or if they're buying tens of thousands of dollars of material for a remodel, it doesn't matter.

They get asked, do you want this Home Depot membership thing? Right? Um, well, they compared this to like how humans were, and the human obviously like, oh, that lady's not gonna say yes. Oh, this guy has attitude. Like they don't ask every single time, and they don't ask the person in the same way every single time.

So when Home Depot had the computer ask them no matter what, every single time, like the sales of their membership, like 10 x. . Right. And so, you know, again, I'm kind of with Sean car, my heart is in a place, but numbers don't lie. And, um, with big corporations like that, you know, when one sees the [00:49:00] results of something like that, the others will apply the same thinking.

Um, so let's go to, I know Andre you jumped back on stage, but Tabitha, I want to give you a, a chance to talk. Uh, how are you using chat g p t in your business and for how long have you been using it? Okay, can you hear me? Yes. Okay. Hello. Um, so for me personally, I have not used chat G p T, but I've been doing quite a bit of research to.

What is it really? Is it just going to be one of those fads that comes out, or is it gonna be something similar to Google? And from what I've been hearing people say, and from what I've also researched, there is a little bit of a more personalized tweet, so I must say that, um, , I'm definitely going to look into it.

I'm going to subscribe to it. But I do have one question though. And my question is that, is it free or is it something that's subscribed to it? Because I'm seeing when I [00:50:00] check up on it, I'm seeing it's free. And then some people saying there's a subscription, um, that area is a little bit gray to me, but I do also believe that, um, anything that enhances whatever it is that you do.

So I'm into usability testing and educational consulting. So I believe that that would definitely, it will, sometimes you just have a kind of like a block if you're doing curriculum or something like that. And if I could get my hands onto something like this, it would definitely spur me forward and open up.

Just remove that kind of like in quote writer's block that's usually there. Um, I do believe it's gonna be an enhancer and I do believe that we're probably gonna see a lot more of these kind of things coming out that people are going to get onto. . Yeah, I love it. Um, I can't wait to see your reaction when you use it.

And, uh, to answer your question, I think right now it's free. I think they're planning to monetize. Shankar, you wanna add to that?[00:51:00]

Well, I would just wanted to tell Toda, uh, it also, um, writes code for you. So I see you're a web designer. Yes. And it can help, it can help you do repetitive tasks so much faster. Like, for example, if you, if you code, um, a nav, a navigation bar, and you want a certain gradient in it and you want kind of your boiler template to start off of, it does that for you.

And I, I challenge, I challenge you try it. It's amazing. It's such a good coder that, that would be really, really interesting because. I haven't quite checked your profile yet, so I don't really know everything that it is that you are into. But from what you've said, that will be really amazing cuz there are quite a, a few things that are never gonna change in web design is how it's done.

That's going to change and I think this chat, G p t will definitely remove that re repetitive thing that we keep on doing, like the example you [00:52:00] just gave and it can allow us to move on and be more creative. Yes, for sure. Um, uh, yeah, so I can't wait until, until you try, you had jumped back on stage. Oh yes.

I, I definitely had to say that. I agree about, uh, efficiency. You had mentioned that a while back. And also, um, because I do operations right, I'm, it's not just a large corporations, it's certainly, um, small businesses as well that are looking at 10 x. And if this is a way to do it, um, open AI chat is free.

Sam Altman is someone I recommend following on Twitter. He is one of the founders. Um, probably all of them if you really wanna know what's going on behind the scenes. Um, because it's not just any one individual. There's tons of researchers, engineers, these people have to be paid. And there's a lot, like, there's a reason why I wasn't able to access my chat history today with, um, chat G B T because they're, they're just being overwhelmed.

Um, so eventually they will have [00:53:00] to start having these services, um, be paid for, um, with the small exchange of your data. So's it's probably gonna be really sorry, I said. Well, what's interesting is like there's talks and I don't know, I kept seeing, I keep seeing this on Twitter, that there's talks where Microsoft is, is as true as thinking of investing 10 billion in 10 billion Yeah.

Into, uh, this, this endeavor and to own 75% and of their profits for life. , which is very interesting cuz when you look at Microsoft, like their products are paid and one of one of them is LinkedIn, which is interesting. Um, so we'll see if Microsoft makes that move. I think if they did, and if they do, it would be very interesting to watch.

They're the real winners. . Yeah, for sure. Um, [00:54:00] and you know, Chene, did you ever see the Wally movie? No. Like Wally? Uh, there is, um, in the future it's talking about the cartoon. It's talking about how, um, robots and, and replace humans. Then all the humans, they end up just putting the humans on this. Uh, these chairs that move around, they never.

they feed them and they get all fat and everything and they like, they're like totally replaced . So I'm just thinking, man, I hope it doesn't get, so it's like the matrix. , . I'm like, oh, that's funny. Um, but yeah. And, and it's gonna actually be interesting to watch kind of like this battle now because from the moves being made, I know Google is acquiring some other AI thing now and you know it's gonna be a battle, um, there, especially if Microsoft gets behind this software.

So Jeff, what's up? What do you do, how long have you been using chat e p t? Well, [00:55:00] I've been doing AI for three decades, so I mean, I work in machine learning. I work on translation systems and speech systems. I put Haitian Korea into Google Translate and machine Haitian Google Translate, Microsoft in five days.

And that's why we've got a hundred languages each of those. So, I mean, I've been doing this for a long time. I don't use chat gtp. because everything I'm working on is like patents and new books and stuff. So I don't want to put into an open system and have it leak out before I actually publish something.

Right. So I can't use it because all of my stuff is so proprietary. I'm, except for like the crush glass topic that someone did. You know how many humans can eat crush glass? Someone tested that. But I just wanna say that, um, yeah, I make a lot of presentations. I make a lot of systems, but I always say to all the vice presidents and C-level folks, when I'm asked to pro work on a project, I say, I won't work on this project of speech or translate anything to you all.

Sign [00:56:00] a specific, um, condition that, that you will all stop watching all science fiction films for the period that I will work on the project. So all science fiction books and movie. Oh my god, you cannot watch or read until we finish the project because I'd said you all believe that that is today. and I only work on stuff that we can actually put into place today.

I'm working on the stuff in the future, but I know I'll be dead by the time we get to the point when Captain Kirk arrives at the Starship Enterprise on scene to have that universal translator doing real-time translation, imperfect, human par key. So that's all I wanna say. But, um, so I mean, I've seen all this for three decades.

You know, I've seen the hype cycles, uh, for, I used to be an analyst in the, so are you saying that cha e b t is hype? Um, it, it's, it's going through the same hype cycle as everything else is done. Mission [00:57:00] translation, knowledge is ocr, everything. It's going through this thing. It's kind of the new thing on the block.

It's got a lot of potential, but it's got a lot of risk. Like, you know, all these companies using it, they're giving away all their content into the system. , that's free, right? So they're giving all their proprietary information, if they're using it, testing on stuff. I won't do that, right? Because I don't wanna leak my stuff out.

And I've worked a lot of startups too, and, and big companies both. And you're just gonna, you wanna be careful what you're giving away to the internet or to some provider. And there's a lot of risk to it too. AI ethics, there's a whole thing in the whole, AI ethics is going crazy right now. Just the whole thing of, you know, we talked about robotics replacing people, but there's intellectual property and, and now can you there be lawsuits because you're creating things that weren't created by human, you know, it, it gets in, there's a lot of these extra kind of subs kind of derivative [00:58:00] problems and issues coming out of this.

Um, so I mean, it's, it's gonna go through a cycle and um, it's got a lot of potential. So are you telling people not to use it? , I, I, it's like machine translation, automated translation. We at our, my company have built our own system so that our employees don't use an online translator, like Google or Microsoft to, to, to, to translate internal documents.

So if it's behind a firewall, you know, you've got a system behind a firewall that you've got protected like the military does. And I work the military systems too. If it's there, then, then it's okay, but if it's not, then you, there's potential risk of you giving away, you know? Um, I mean, there are being examples of Google and Microsoft Translation System where people used it for their documentation then, and then actual, the system started spitting out in translations the same content that people have fed into it, and they hadn't even released the product yet.

You know, so there's a lot of [00:59:00] risk. Um, so it, it's a lot of potential, a lot of risk. It's, it's kind of just, you gotta be careful what you put into it and what you train it on, right? What you give away to train on it. to train it. So it's um, it's um, it's a fun time. All these things are fun. Uh, yeah, I just think unfortunately 99.9% of the population that uses it won't be thinking that.

I agree. I totally agree. I totally agree. And I just spend my time making people aware of that, you know, so it's, it's, uh, totally agree with you. That's why I'm on this call cuz I want to hear what all of you are talking about. I, I, this is why I come to these cuz you know, I work in this all day long, but I want to hear what the rest of the 99% are doing, you know, and how they're using this is, this is great.

So thanks so much. There, there is something that happens though when, you know, a fundamental difference between chat G P T and maybe other similar, um, advances is the, the relatively [01:00:00] non-techy, user-friendly way to access it. This, um, gooey as we call it, this, uh, graphical user interface. To an API that typically would be reserved to coders, is now available to virtually anyone who can use a computer.

And, uh, I think that's why it is not gonna be just a hype. I think it will fundamentally change the way we, we work and do business. Uh, I, I think all your warnings are, uh, very, uh, well founded, but the mass adoption at this point is undeniable and unstoppable. And for people who work in proprietary fields and, uh, government security, uh, of course they shouldn't use it and they won't because they're very aware of it.

But for the rest, the 99% that don't have to worry about that, [01:01:00] it will massively, fundamentally impact them. Um, that's kind of how I see things. Oh yeah, I agree. And that's why I get called into court cases afterwards to kind of fix the problems between the patents . So, so it's gonna create a lot more work for me, , to be candid.

Yeah. I mean, yeah. It's, it's job security for me, let's say it that way. , what a time for you to be alive. Uh, you are an expert and you've been working with this for so long. You're probably so knowledgeable. And now this is, everybody talks about it and yeah. I, I envy your, uh, business situation there. Great situation to be in.

It's fun. It's fun, it's fun. It's always fun. But I always have to bring it back down to earth at certain points and just say, we're not, you know, star Wars or Star Trek yet, you know, but we're working on it. We're working on it, and we're trying to get there, but, but let's do things that are real and not do things that are just in the movies, because [01:02:00] the movies will still won't.

I, I, I'll be retired or dead by the time we get to the, some of the things that are in the movie. , but let's make sure it's works in a business practical situation, not just research and prototyping, you know, let's make sure it works for the people and it really works. So, mm-hmm. , I, I think the beauty about it though is that, but to make sure that it works, that's kind of contradictory because to make sure that it works for the people.

Like we have to use it, we have to test it, we have to see how we can practically use it. What expectation? Yeah. What are the expectations? A lot of the problems developed software is that the coders are so way far away from the customer, you know, and, and I've been working with customers for three decades all the time.

So a lot of my colleagues don't even talk with customers. I do it all the time. So I'm always trying to make sure that my, my I, the ideas I'm gathering are coming from real needs, just not my ideas. And they're coming from real, not just my colleagues, but people outside of those teams, you know, family [01:03:00] and friends and, and customers and partners and, and, and all those.

To see what the needs are, to make sure that that work on things that, that are being expressed. And then make sure that you're working on the things actually that are expressed and not your interpretation that might do it, but what is it really? And in the end you gotta have test it, you know, you've gotta go through user testing and all that.

Um, and sometimes you finish with things that people say, oh, we didn't really want it that way. Right? But that's the goal. It's always, the goal is to make sure that you're not creating things, hoping that it'll be a thing that people want. It's something that they're express and they want, and it's, it's a, it's a, it's a, it's a juggling act, right?

It's just a juggling act. But it's a fun time to be in the midst, you know? It's just fun. Um, it's, uh, there'll be lot, lot of potential lawsuits that come out of it, and that'll be fun to deal with you, you know? So, uh, but it's, uh, yeah, it's great. It's great. It's a great, all this stuff is great. Just, you know, just make sure that we're juggling the whole, um, the whole part of the, the, uh, people's resistance to [01:04:00] it being feeling replaced and all that, that it.

And then making sure do it in a intelligent way to use peop, make people's what they're doing, makes it value of what they're able to do. Everything that I do, I automate, I wanna make sure that I'm using my time better and more intelligently for the things that I can do that I can't automate. Right. Um, and doing that for everybody, then everybody feels their value talked about Starbucks a little bit, except the things you're doing, you're adding more value to, to the service you're doing that cannot be replaced.

You know, it can't be replicated, uh, for some reason. So, can I just say one thing? Yeah, go ahead. I remember why I popped back on something Jeff said. Um, reminded me, I, I, I was, I asked Jeff, Chad, g p t to give me, I don't know what, and it generated a, a statement or a quote, or an affirmation or whatever, and I thought, this is just so strangely familiar.

Why, why? And I reverse engineered it. I reverse searched it, and it was from the Dolly Lama. . So [01:05:00] caution, use caution out there, not just for proprietary data information that's stored in your email or in any of your, you know, books or files or documentation, but also from the past. Just be very conscious.

Know your stuff. Exactly. And so, yeah, this, I can't believe, uh, it's time already. This was a great conversation. If you're listening in the audience and you wanna come to the masterclass where we're gonna go. Uh, a few ways that you could start using chat g p t, especially for a small business owner, right?

That also creates content. Then message me masterclass and we'll send you the link to that today. Um, I appreciate you all for being here. I'll definitely have another room on chat G P t probably on Friday or Saturday morning. Um, and it's obviously a hot topic. I think that the ethics is a great conversation.

I have some big players coming from Twitter spaces that will be, I'll be interviewing them based on upskilling people to use this [01:06:00] type of stuff. Um, you know, the mechanics behind this, the ethics behind this, I think that, uh, you need to adapt now or you, you will get left behind. I don't think that this is hype.

I'll, I'll just say that. Um, I think that you need to learn how to start using it. Um, and it's, it could be the greatest thing or it could just be not the greatest thing. I think that everyone in the room should also get the book Su uh, scary Smart. It's by Mo Gott. Um, he was a Google X executive and he wrote a whole book about ai and the book starts with this, and I'll just kind of leave the room here, is imagine you're around a fire in the middle of the woods, okay?

Uh, you're there for one or two reasons. AI has developed to the point where we basically live in a utopia and you could spend the majority of your life just [01:07:00] enjoying life with friends. The second option is that you're hiding from AI because they're trying to kill you, right? Um, so you should definitely read that book.

Scary Smart by Mo Godette, and, um, , you know, be a positive person out there and, uh, I'll see you next time. Message me if you wanna come to the masterclass to see this stuff visually and to see how you could use it practically in your business. Because at the end of the day, if you know me, it's all about practicality and how you could use it today.

So God bless y'all. Have a great day and I'll see you next time.